(Translated by Google)
Thank you so much for your help in finding a property.
Because I had many requirements, I mostly made suggestions like, "How about this one?", and the process was basically me searching and then you checking if it was suitable for me.
I understand that it was unavoidable because I had many requirements, but I would have appreciated it if you had also made some suggestions.
However, when I explained that I was unable to answer the phone due to work, I was grateful that you switched to communicating via LINE.
Thank you very much.
(Translated by Google)
I visited your office to help my daughter find an apartment, and I was very pleased with the courteous service I received throughout the process. I felt completely at ease entrusting the matter to you.
You answered all my questions clearly and concisely, making me feel confident in your real estate services as a parent.
(Translated by Google)
Thank you so much for your kind and attentive service, even during the busy Golden Week period.
The explanations were easy to understand, and all my concerns were thoroughly addressed, which made me feel at ease when discussing my needs.
The store had a friendly atmosphere, and I was happy that they listened to my requests and provided excellent service.
Thank you!
(Translated by Google)
This was my first time looking for a house, but I chose to sign a contract with Rafter because they were so kind and helpful! I was glad that I could get detailed information about the land and the rooms. Thank you very much!
(Translated by Google)
I was so anxious about having to move due to a sudden job transfer, but I found a really kind real estate agent, just like the reviews said! I was in a big hurry, so it was a huge help. Thank you so much for listening to all my requests! 🙇♀️🙇♂️
(Translated by Google)
Despite it being my first time, I received a very kind and thorough explanation. The person who assisted me was very cheerful and answered even my most basic questions without showing any annoyance.
The responses via phone and LINE were also quick, making the communication very reassuring.
Thank you very much.
北野浩一
2026-04-20
時間をかけるのでなく、希望に対してピンポイントの提案をいただきスピーディーで良かったです。
(Translated by Google)
Instead of wasting time, they provided pinpoint suggestions tailored to my needs, which was quick and efficient.
(Translated by Google)
They were incredibly helpful and attentive in answering my questions.
I asked a lot of questions about things I didn't understand, but they answered everything thoroughly. I felt very reassured knowing that all my uncertainties and concerns were addressed before signing the contract.
I look forward to working with you again in the future.
(Translated by Google)
I received excellent support from property search to contract signing. Thanks to your help, I was able to secure a contract for my desired property despite the short timeframe. Thank you very much.
(Translated by Google)
I only visited the property once for a viewing, but after that, I was able to complete all the procedures online, which was very efficient. I highly recommend it if you're looking for a property in Saitama from a distant location.
ろんわい
2026-03-14
適した物件をすぐに見つけてもらえました！
(Translated by Google)
They found a suitable property for me very quickly!
(Translated by Google)
Thank you for your courteous service; it allowed me to proceed with my apartment search with peace of mind. You answered all my questions clearly and concisely, which was very helpful. The property suggestions were carefully considered based on my preferences, and the process leading up to the contract went smoothly. Thank you very much.
(Translated by Google)
As this was my first time looking for a property, I had many anxieties and concerns, but everything was explained carefully, and I was able to choose a property I was happy with. I would definitely like to use your services again if the opportunity arises.
(Translated by Google)
The person in charge, Mr. Harazawa, handled my case with great care. The process went smoothly, which made me feel at ease. I look forward to working with you again if the opportunity arises.
(Translated by Google)
I came to the store during a busy moving season with few properties available, and I was worried about finding a rental property in an unfamiliar area, but they searched for various properties that met my requirements and I was able to find one successfully.
Also, during the consultation, they not only explained the advantages but also the disadvantages of each property, so I felt they were trustworthy!
(Translated by Google)
They helped me with my move to go to university.
It was my first time living alone so I was a bit nervous, but they answered all my questions carefully and helped me decide on a property with peace of mind.
I'm looking forward to my new life.
(Translated by Google)
They helped us find a place to live for my daughter, who will be attending university.
We were very nervous because we were searching for an apartment in an unfamiliar area and it was a little late in the season, but the staff welcomed us warmly. The fact that the shop is located right next to the station was very convenient for us, as we were unfamiliar with the area.
They also gave us careful advice on the potential properties we brought in, taking into account the safety of the area and ease of living, and we felt truly reassured that "this place will be fine." We are so glad that we were able to decide on our daughter's new life here.
(Translated by Google)
I came to look for a property for my daughter's university entrance exam. A week had passed since the results were announced, so I honestly felt like I was late and was anxious, but in the end I was able to find a room that I was happy with.
The office was close to the station and easily accessible, which was helpful as it allowed me to visit smoothly even in unfamiliar areas.
Even for the property list we had picked out in advance, they gave us a theoretical explanation of the pros and cons from a professional perspective, which helped us clarify the criteria for our decision. I am grateful that they were able to dispel my anxieties as parents living in an unfamiliar place with reliable information.
(Translated by Google)
I was looking for a property in a hurry, and I thought it might be difficult due to the timing and specific requirements, but you made various suggestions. I was very grateful for your prompt response. Thank you very much.
(Translated by Google)
I didn't have much time, so I had to look for a property in one day, but thanks to your efforts, I was able to find an apartment that met my needs.
Since I was unfamiliar with the area, I was very grateful for the advice I received about commuting conditions, etc.
I'm glad I asked Raftel for help, as they were very attentive and polite.
I'm looking forward to moving 😊
(Translated by Google)
Thank you very much for your help.
Due to the current situation, it was difficult to find a property that met my desired criteria, so I consulted with you many times. I apologize for taking up your time during a busy period, but you were very considerate and worked with me to find various properties with similar criteria. I'm glad we were able to find a property that satisfies us. So far, it's been very comfortable to live in. ☺︎
Thank you very much!
佐藤祐弥
2026-03-03
スムーズ対応！レスポンスもいい！
(Translated by Google)
Smooth response and great response!
(Translated by Google)
We were looking for a property in a hurry, and your prompt response was extremely helpful. After carefully listening to our desired conditions, you smoothly proposed several options, allowing us to find a property that we were satisfied with even in a short space of time. You also responded quickly, allowing us to proceed to the contract without any worries. Thank you very much.
(Translated by Google)
I had decided in advance on the property I wanted to rent, and visited the property to view it.
They not only taught me about the property, but also listened to my desired conditions and showed me several similar properties, allowing me to choose a property that reflected my preferences better than the ones I had seen before.
I don't think I would have found this property if I hadn't actually visited.
It was my first time moving, so I was nervous, but they were very thorough and told me what I should look for, and their communication via LINE was also very polite.
They also gave me a tour of the infrastructure of the property I decided to rent, so I think everything went smoothly.
I still have some time until I move, but I'm very satisfied and looking forward to it! ️
If I ever move again, I'd definitely use their services again.
Thank you very much 😊
三木ゆうき
2026-02-17
引越しで不安なことも多かったけど、わかりやすく説明してくれた
(Translated by Google)
I had a lot of worries about moving, but they explained everything to me in an easy-to-understand way.
(Translated by Google)
Although I was nervous about living in an unfamiliar place, they kindly gave me advice on various things and introduced me to a great property! They handled it very efficiently and we decided on a property earlier than expected. Although it was a day trip from Osaka, we had time to sightsee and enjoy the area around Tokyo Station! They were really helpful. I'm very grateful ♪
(Translated by Google)
I was looking for a new property with my pet and future children in mind.
They were very courteous and didn't just list the advantages, but also explained the disadvantages in detail. I was also happy with their suggestions that took into account my future lifestyle, such as changes in my family structure. Thanks to them, I was able to make a decision with a sense of satisfaction that I wouldn't have been able to make with information online alone.
They also introduced me to recommended moving companies, and I really appreciated the fact that the price was relatively lower than the market rate.
あゆみ
この度は物件探しにご協力頂きありがとうございました。
私の条件が多い事もあり、ここはどうですか？とこちらからの提案がほぼでして、動きとしてはこちらが探す⇨それをご紹介可能かどうか見てもらうという形でした。
私が条件が多いので仕方ないのですが、ご紹介もして頂けたら嬉しかったです。
ただ仕事中でお電話が難しいとお伝えした際に、LINEでのやり取りに変えて頂き助かりました。
ありがとうございました。
(Translated by Google)
Thank you so much for your help in finding a property.
Because I had many requirements, I mostly made suggestions like, "How about this one?", and the process was basically me searching and then you checking if it was suitable for me.
I understand that it was unavoidable because I had many requirements, but I would have appreciated it if you had also made some suggestions.
However, when I explained that I was unable to answer the phone due to work, I was grateful that you switched to communicating via LINE.
Thank you very much.
ミキ
娘の部屋探しで伺いましたが、終始丁寧に対応していただき安心してお任せできました。
質問にも分かりやすく説明してくださり、親としても信頼できる不動産屋さんだと感じました。
ありがとうございました。
(Translated by Google)
I visited your office to help my daughter find an apartment, and I was very pleased with the courteous service I received throughout the process. I felt completely at ease entrusting the matter to you.
You answered all my questions clearly and concisely, making me feel confident in your real estate services as a parent.
Thank you very much.
友光斐与
GW中の忙しい時期にも関わらず、丁寧に対応していただきありがとうございました。
説明も分かりやすく、不安な点についてもしっかり案内していただけたので安心して相談できました。
店内も話しやすい雰囲気で、こちらの希望に寄り添って対応してくださったのが嬉しかったです。
ありがとうございました！
(Translated by Google)
Thank you so much for your kind and attentive service, even during the busy Golden Week period.
The explanations were easy to understand, and all my concerns were thoroughly addressed, which made me feel at ease when discussing my needs.
The store had a friendly atmosphere, and I was happy that they listened to my requests and provided excellent service.
Thank you!
m a
初めての家探しでしたが、親切に対応してくださったのでラフテルさんで契約させていただきました！土地やお部屋の事など詳しくお話し伺えたので良かったです。ありがとうございました！
(Translated by Google)
This was my first time looking for a house, but I chose to sign a contract with Rafter because they were so kind and helpful! I was glad that I could get detailed information about the land and the rooms. Thank you very much!
Yuzuki Sugiyama
もともと内見予定の物件とは違うところに決まりました。
条件を見て最適なものをお出しいただいて満足です！
(Translated by Google)
I ended up choosing a different property than the one I originally planned to view.
I'm very happy with the results; they provided me with the perfect property based on my requirements!
ごとー（ごとう）
LINEでのレスポンスも早くスムーズに対応頂けて良かったです。
ありがとうございました。
(Translated by Google)
I was very pleased with the quick and smooth response I received via LINE.
Thank you very much.
クレープ屋さん
慣れない土地だったのですが色々と情報教えていただきつつ物件探ししていただきありがとうございました。
(Translated by Google)
Thank you so much for helping me find a property in an unfamiliar area, and for providing me with lots of information.
キングマンボ
突然の転勤で引越しをする事になり不安しか無かったですが、クチコミ通りの親切な不動産屋さんに出会えました！かなり急いでいたので助かりました。色々わがままも聞いて頂きありがとうございました🙇♀️🙇♂️
(Translated by Google)
I was so anxious about having to move due to a sudden job transfer, but I found a really kind real estate agent, just like the reviews said! I was in a big hurry, so it was a huge help. Thank you so much for listening to all my requests! 🙇♀️🙇♂️
A K
初めてにも関わらず、親切丁寧に説明していただきました。ご担当された方がとても明るく、初歩的な質問にも、嫌な顔ひとつせずに答えていただきました。
お電話やLINEでのレスポンスも早く、安心してやり取りができました。
ありがとうございました。
(Translated by Google)
Despite it being my first time, I received a very kind and thorough explanation. The person who assisted me was very cheerful and answered even my most basic questions without showing any annoyance.
The responses via phone and LINE were also quick, making the communication very reassuring.
Thank you very much.
北野浩一
時間をかけるのでなく、希望に対してピンポイントの提案をいただきスピーディーで良かったです。
(Translated by Google)
Instead of wasting time, they provided pinpoint suggestions tailored to my needs, which was quick and efficient.
Rana Murakami
とても親身に相談にのっていただきました。
分からないことなどたくさん質問してしまったのですが、全て丁寧に答えていただき、不明点や不安点をなくしてからの契約だったのでとても安心でした。
今後ともよろしくお願いいたします。
(Translated by Google)
They were incredibly helpful and attentive in answering my questions.
I asked a lot of questions about things I didn't understand, but they answered everything thoroughly. I felt very reassured knowing that all my uncertainties and concerns were addressed before signing the contract.
I look forward to working with you again in the future.
El Hadji Bassirou Sarr
物件探しから契約までしっかりサポートいただきました。期限が短い中でおかげさまで希望物件の契約ができました。ありがとうございました。
(Translated by Google)
I received excellent support from property search to contract signing. Thanks to your help, I was able to secure a contract for my desired property despite the short timeframe. Thank you very much.
R S
内見の時に一回だけ現地に行きましたが、その後はオンラインで全て手続きができて大変効率的でした。遠方から埼玉の物件を探す際にはオススメです。
(Translated by Google)
I only visited the property once for a viewing, but after that, I was able to complete all the procedures online, which was very efficient. I highly recommend it if you're looking for a property in Saitama from a distant location.
ろんわい
適した物件をすぐに見つけてもらえました！
(Translated by Google)
They found a suitable property for me very quickly!
漆原
丁寧に対応していただき、安心してお部屋探しを進めることができました。こちらの質問にも一つ一つ分かりやすく説明してくださり、とても助かりました。物件の提案もこちらの希望をしっかり考えてくださっていて、スムーズに契約まで進めることができました。ありがとうございました。
(Translated by Google)
Thank you for your courteous service; it allowed me to proceed with my apartment search with peace of mind. You answered all my questions clearly and concisely, which was very helpful. The property suggestions were carefully considered based on my preferences, and the process leading up to the contract went smoothly. Thank you very much.
市原美咲
初めての物件探しで不安や気になる点も沢山ありましたが、ひとつひとつ丁寧に説明していただき、納得のいく物件選びができました。また機会がありましたらよろしくお願いします。
(Translated by Google)
As this was my first time looking for a property, I had many anxieties and concerns, but everything was explained carefully, and I was able to choose a property I was happy with. I would definitely like to use your services again if the opportunity arises.
小池達也
担当者の原澤さんが丁寧に対応していただきました。スムーズに手続きが進み安心しました。また機会がありましたら、よろしくお願いします。
(Translated by Google)
The person in charge, Mr. Harazawa, handled my case with great care. The process went smoothly, which made me feel at ease. I look forward to working with you again if the opportunity arises.
あり
引越しが多い時期で物件が少ない、知らない土地での賃貸探しなど不安なことが多い中での来店でしたが、希望条件に近い物件を様々探してもらい無事物件を見つけることができました。
また、相談の中で物件ごどのメリットだけでなく、デメリットまで説明してもらえたので、信頼できると感じました！
(Translated by Google)
I came to the store during a busy moving season with few properties available, and I was worried about finding a rental property in an unfamiliar area, but they searched for various properties that met my requirements and I was able to find one successfully.
Also, during the consultation, they not only explained the advantages but also the disadvantages of each property, so I felt they were trustworthy!
えじえじ
進学の引越しでお世話になりました。
初めての一人暮らしで不安もありましたが、たくさんの質問にも丁寧に答えてくださり、安心して物件を決めることができました。
これからの新生活楽しみです。
(Translated by Google)
They helped me with my move to go to university.
It was my first time living alone so I was a bit nervous, but they answered all my questions carefully and helped me decide on a property with peace of mind.
I'm looking forward to my new life.
よしみん
娘の進学先での住まい探しでお世話になりました。
慣れない土地での部屋探しに加え、時期も少し遅かったため不安でいっぱいでしたが、スタッフの皆さんがとても温かく迎えてくださいました。お店が駅からすぐの場所にあるのも、土地勘のない私たちにはとても便利でありがたかったです。
持ち込んだ候補物件についても、周辺の治安や生活のしやすさを踏まえて丁寧にアドバイスいただき、「ここなら大丈夫」と心から安心することができました。娘の新生活をこちらで決めることができて本当に良かったです。
(Translated by Google)
They helped us find a place to live for my daughter, who will be attending university.
We were very nervous because we were searching for an apartment in an unfamiliar area and it was a little late in the season, but the staff welcomed us warmly. The fact that the shop is located right next to the station was very convenient for us, as we were unfamiliar with the area.
They also gave us careful advice on the potential properties we brought in, taking into account the safety of the area and ease of living, and we felt truly reassured that "this place will be fine." We are so glad that we were able to decide on our daughter's new life here.
しんちゃん
娘の大学入学に伴う物件探しで伺いました。合格発表から1週間が経過しており、正直出遅れた感があって焦っていましたが、結果的に満足できる部屋が見つかりました。
事務所が駅から近くアクセスが良かったので、慣れない土地でもスムーズに訪問できたのが助かりました。
こちらが事前にピックアップしていた物件リストに対しても、プロの視点からメリット・デメリットを理論的に説明していただき、判断材料が明確になりました。不慣れな土地で生活させる親としての不安を、確かな情報で払拭してくれたことに感謝しています。
(Translated by Google)
I came to look for a property for my daughter's university entrance exam. A week had passed since the results were announced, so I honestly felt like I was late and was anxious, but in the end I was able to find a room that I was happy with.
The office was close to the station and easily accessible, which was helpful as it allowed me to visit smoothly even in unfamiliar areas.
Even for the property list we had picked out in advance, they gave us a theoretical explanation of the pros and cons from a professional perspective, which helped us clarify the criteria for our decision. I am grateful that they were able to dispel my anxieties as parents living in an unfamiliar place with reliable information.
推名千春
急ぎで物件を探していて、時期的なものと希望がピンポイントで難しいのかなと思っていましたが、いろいろと提案してくださいました。迅速に対応していただきとても助かりました。ありがとうございました。
(Translated by Google)
I was looking for a property in a hurry, and I thought it might be difficult due to the timing and specific requirements, but you made various suggestions. I was very grateful for your prompt response. Thank you very much.
かずま
時間がなかったので1日で物件を探さなければならなかったのですが、ご尽力いただいたおかげで希望に沿ったアパートを見つけることができました。
慣れない土地だっため、通勤の条件などもアドバイスをいただけて大変助かりました。
とにかく細やかで丁寧な対応でしたので、ラフテルさんにお願いできて良かったです。
引っ越しが楽しみになりました😊
(Translated by Google)
I didn't have much time, so I had to look for a property in one day, but thanks to your efforts, I was able to find an apartment that met my needs.
Since I was unfamiliar with the area, I was very grateful for the advice I received about commuting conditions, etc.
I'm glad I asked Raftel for help, as they were very attentive and polite.
I'm looking forward to moving 😊
ゑ
大変お世話になりました。
時期的なこともありなかなか希望の条件の物件がなく、何度も相談させていただきました。忙しい時期なのに時間を割かせてしまって申し訳なかったですが、親身になって一緒に考えてくださり、近い条件で色々な物件を探してくださいました。満足のいく物件が見つかって良かったです。今のところ、住み心地とても良いです☺︎
ありがとうございました！
(Translated by Google)
Thank you very much for your help.
Due to the current situation, it was difficult to find a property that met my desired criteria, so I consulted with you many times. I apologize for taking up your time during a busy period, but you were very considerate and worked with me to find various properties with similar criteria. I'm glad we were able to find a property that satisfies us. So far, it's been very comfortable to live in. ☺︎
Thank you very much!
佐藤祐弥
スムーズ対応！レスポンスもいい！
(Translated by Google)
Smooth response and great response!
海
急ぎで物件を探していたのですが、迅速に対応していただき本当に助かりました。こちらの希望条件をしっかり聞いたうえで、スムーズにいくつか提案してくださり、短期間でも納得のいく物件を見つけることができました。連絡も早く、不安なく契約まで進められました。ありがとうございました。
(Translated by Google)
We were looking for a property in a hurry, and your prompt response was extremely helpful. After carefully listening to our desired conditions, you smoothly proposed several options, allowing us to find a property that we were satisfied with even in a short space of time. You also responded quickly, allowing us to proceed to the contract without any worries. Thank you very much.
雪
事前に借りたい物件を決めていて、その物件の内見をするために訪れました。
その物件のことはもちろん、希望する条件をヒアリングして、近しい物件をいくつか提示して頂き、事前に見ていたものよりも希望を反映した物件を選ぶことができました。
実際に足を運ばなければ出会えない物件だったと思います。
初めての引越しで不安でしたが懇切丁寧に見るべきポイントなども教えていただいて、LINEでのやり取りもすごく丁寧。
借りることにした物件のインフラ関係の案内なども行っていただきスムーズに進んだと思います。
入居までまだ時間がありますが非常に大満足で楽しみです‼️
再度引越しするようなことがあれば、また利用したいと思います。
ありがとうございました😊
(Translated by Google)
I had decided in advance on the property I wanted to rent, and visited the property to view it.
They not only taught me about the property, but also listened to my desired conditions and showed me several similar properties, allowing me to choose a property that reflected my preferences better than the ones I had seen before.
I don't think I would have found this property if I hadn't actually visited.
It was my first time moving, so I was nervous, but they were very thorough and told me what I should look for, and their communication via LINE was also very polite.
They also gave me a tour of the infrastructure of the property I decided to rent, so I think everything went smoothly.
I still have some time until I move, but I'm very satisfied and looking forward to it! ️
If I ever move again, I'd definitely use their services again.
Thank you very much 😊
三木ゆうき
引越しで不安なことも多かったけど、わかりやすく説明してくれた
(Translated by Google)
I had a lot of worries about moving, but they explained everything to me in an easy-to-understand way.
幸姫
知らない土地で不安の中、色々と親身に相談に乗ってもらい、とても良い物件を紹介してもらいました！とても手際よく、予定よりも早く決まり、大阪から日帰りでしたが、観光できる時間もでき、東京駅周辺を楽しむ事もできました！本当にお世話になりました。感謝です♪
(Translated by Google)
Although I was nervous about living in an unfamiliar place, they kindly gave me advice on various things and introduced me to a great property! They handled it very efficiently and we decided on a property earlier than expected. Although it was a day trip from Osaka, we had time to sightsee and enjoy the area around Tokyo Station! They were really helpful. I'm very grateful ♪
三輪翼
ペットと今後産まれてるくる子供の事を考えて新しい物件を探してました。
メリットばかり並べるのではなく、デメリットもしっかり説明してくれる誠実な接客でした。家族構成の変化など、今後の生活スタイルを踏まえた提案も嬉しかったです。おかげさまで、ネットの情報だけではわからなかった納得感を持って決めることができました。
また、おすすめの引越し業者を紹介してくださり、相場よりも比較的安く済んだ点も高評価でした。
(Translated by Google)
I was looking for a new property with my pet and future children in mind.
They were very courteous and didn't just list the advantages, but also explained the disadvantages in detail. I was also happy with their suggestions that took into account my future lifestyle, such as changes in my family structure. Thanks to them, I was able to make a decision with a sense of satisfaction that I wouldn't have been able to make with information online alone.
They also introduced me to recommended moving companies, and I really appreciated the fact that the price was relatively lower than the market rate.